Barrett Nelligan Solicitors Limited
Barrett Nelligan has grown considerably over the years and is now the leading provider for Criminal Defence Litigation in Blackpool, Fleetwood and throughout the Fylde coast. Following the closure of the Criminal Magistrates Court at Fleetwood our Police Station, Magistrates Court and Crown Court departments are now based at our Blackpool office at 263 Church Street. Our Fleetwood offices are still open and dealing with criminal defence matters on a daily basis.
Conveyancing (both residential and commercial), Wills & Probate are undertaken by Simon Barrett based at our Fleetwood office.
RIGHT TO COMPLAIN
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. Please note that, if you cannot resolve an issue or problem with the person dealing with your case/transaction then you are entitled to make a complaint. You may complain either by telephoning on 01253 292848 or writing to Martin Hillson at our Blackpool office. If the complaint is regarding Martin Hillson then Simon Barrett will deal with that complaint in his place. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint
No more than six years from the date of act/omission; or
No more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
There may also be a right to object to the bill you have received by applying to the court for assessment of the bill under Part III of the Solicitors Act 1974. If all or part of the bill remains unpaid then this firm may be entitled to charge interest upon it.
Further information we are required to provide
1. Our vat registration number is 105546042
2. Our Professional Indemnity Insurance details are:-
International General Insurance Company (UK) Ltd
c/o Registered Office
The Walbrook Building
London EC4N 8AW
Policy Number P/PIA/10829
Phone no. 01403 321196 and such insurance covers the jurisdiction of England and Wales
Barret Nelligan Solicitors is a trading name of Barrett Nelligan Solicitors Limited which is a limited company registered in England and Wales.
Company number 07483776. Registered Office: 50 Adelaide Street, Fleetwood, Lancashire FY7 6EE.
Authorised and regulated by the Solicitors Regulation Authority, SRA Number 556280.
Directors: Simon C L Barrett, Patrick M Nelligan, Martin D Hillson, David L Charnley and Steven Townley.